RAS Business Services trading as RAS Visa Services (herein after called RAS Visa Services) acts as an agent on behalf of their clients in the submission of applications for visa and ancillary services to the Embassies/High Commissions/Consulates or its Authorized service providers.

By making payment for our service, you agree to abide by terms and conditions as set out here. RAS Visa Services reserves the right not to provide any service without the client agreeing to our terms and conditions as set out here. These Terms & Conditions govern the provision of all services provided by RAS Visa Services in the processing of visa applications and other ancillary services for their clients. All orders made by RAS Visa Services clients are subject to the terms and conditions set out herein.

1. RAS Visa Services aims to process the visa application in the timelines committed to in its promotional materials. RAS Visa Services will use its best endeavors to minimize any delay or inconvenience caused in this respect. However, RAS Visa Services does not guarantee time guidelines for any visa application. RAS Visa Services will not be held responsible should the Diplomatic Mission and their authorities or their authorized service provider change their rules, regulations or processing requirements if that change has a direct effect on the timeline for delivery.

2. Visa processing times shown on our checklists and promotional materials are standard and average processing times. Any processing times advised by RAS Visa Services through its consultants or materials should be used as a guide only.

3. RAS Visa Services will not be held responsible for costs incurred due to a delay in the visa process due to circumstances outside of our control.

4. RAS Visa Services bears no responsibility for costs incurred by an applicant or any secondary applicants while waiting for a visa to be finalized by the Diplomatic Mission’s authorities. These costs may include but are not limited to cost of flights, rent of accommodation, loss of earnings or any other costs. RAS Visa Services is not liable for any costs arising from any action or inaction of any immigration authority, Embassy or Government body associated with the visa process or indeed for the non-provision of service from any third party associated with the visa process or visa delivery; which may result in a visa application or any part in the visa application process being delayed or refused as a result.

5. For short stay business and tourist visas, RAS Visa Services may apply for a Double or Multiple entry visa on the client’s behalf, yet the Embassy/High Commission/Consulate may decide to grant a Single-entry visa. The decision to grant a Single-entry visa remains solely with the Embassy/High Commission/Consulate and RAS Visa Services do not have any control over their decision.

6. For any visa, in particular a tourist or business visa, the client should not book a flight ticket unless the embassy has specifically requested evidence of this as a requirement for the visa application.

7. An Embassy may decide to review an application in the destination country rather than at the local Embassy. This decision is at the discretion of the embassy and it is not something that would be known in advance by RAS Visa Services. It may take longer than the standard processing time for such applications to be processed and this is outside the control of RAS Visa Services.

8. RAS Visa Services will always lodge a visa application in the applicants' best interest. We are a private firm and we do not have authority to grant a visa of any kind. We cannot guarantee a positive result on a visa application or any assessment or review in arriving at the final result, which is part of the visa process. The final decision on all applications rests with the Embassy/High Commission/Consulate only. RAS Visa Services cannot influence: any decision made by Embassy/High Commission/Consulate.

9. The Immigration authority/officer has the sole decision on the term of a visa that they grant. This term may be less than the term expected or requested by the client. Similarly, the Immigration authority/officer has the sole decision on the activation date that they place on a granted visa. This date may be prior to the date expected or requested by the client. RAS Visa Services is not responsible for the term of any visa issued or the activation date placed on a visa by an Immigration authority even. RAS Visa Services has no authority or control to change this term/date.

10. RAS Visa Services advises its clients on visa options and applies for visa applications on their behalf in good faith based on information made available directly by Embassy/High Commission/Consulate departments at the time of lodgment. In the event where immigration laws and/or regulations have been updated by an Immigration department but such updates have not made known to the public at the time of visa lodgment such conflicting information is outside the control of RAS Visa Services. RAS Visa Services will not be liable for any visa application being refused or any additional costs arising from such a refusal (including travel costs) should situations of outdated information arise.

11. RAS Visa Services will use and rely on information provided by the client in the provision of services to that client. RAS Visa Services will not independently verify or assume responsibility for the accuracy or completeness of such information.

12. It is the client's responsibility to provide with all required information and documentation concerning an application. This may include but is not limited to documentation from third parties such as partners, family, employers, sponsors, assessment bodies, educational bodies, etc. If the required documentation does not meet with the requirements of destination country Embassy/High Commission/Consulate, RAS Visa Services retain the right not to lodge that visa application until it has received all of the required information in order to do so.

13. RAS Visa Services reserves the right to contact your sponsoring employer should further details be required from the authorities or for confirmation of your application.

14. If visa issuing authority has incorporated a deadline for the submission of documents to an application, these documents must be provided at the earliest possible time but no later than 48 hours prior to the deadline date.

15. Certain documentation required for a visa application may be valid for a certain period of time and become invalid thereafter (for example medicals, police clearance reports). It is the client's responsibility to ensure that the documentation provided to RAS Visa Services at the time of submitting a visa application are valid and within date.

16. RAS Visa Services will provide the relevant medical forms to a client, should health examinations be required. RAS Visa Services will also provide the client with a list of authorized doctors that are eligible to carry out these medicals. However, RAS Visa Services have no part in the process of carrying out these medicals or providing these medical results to the Immigration Authorities for further processing.

17. RAS Visa Services advises applicants not to complete any health examinations (such as Chest X-ray, Medicals, Blood tests, etc.,) until advised to do so by us. We do not cover the medical costs involved in this process.

18. The results for assessments and visa applications are valid for a limited period of time. The client is responsible for ensuring that the result for an assessment or visa application is provided to RAS Visa Services, not less than 30 days prior to the date of expiry of that result.

19. Should you choose to purchase any of the services offered by RAS Visa Services, either electronically or via the telephone; and wish to settle the payment for that service by either cash, bank transfer (net-banking), cash deposit in our bank account, UPI payment; you acknowledge that you agree to the RAS Visa Services terms of service. You acknowledge that you are responsible for any additional fees that may be required to facilitate the visa application or ancillary service including but not limited to fees in connection with medical reports, Chest X-rays, court documents, couriers, translation services, certification of documents, police clearance certificate or passport renewals.

20. As soon as the initial payment is received, the client is deemed to have engaged the service of RAS Visa Services. Our service is our professional advice and expertise. Once the service has been engaged it cannot be returned, whether or not the client has changed his mind or no longer wishes to utilize it. If a client submits a refund request within 30 minutes of payment, they may be entitled to a partial refund, if the service has not been provided to them and/or work has not commenced on their file.

21. Additional cancellation fees apply in cases where you wish to cancel a visa that has been approved.

22. You must travel with the same passport you hold at time of completing your application. If you obtain a new passport after your visa has been issued and before your visa expired, you have to carry both passports for your trip. All visa’s issued on your previous passport are remain valid till the validity was mentioned on the visa’s. Therefore, you have to carry both passport during your travel to that particular country.

23. In the event of loss or damage to any passport or documents received, RAS Visa Services liability will be limited to the actual value of the passport and documents up to a maximum of Rs 5000/. This liability is depending on the investigation report. If the passport was lost or damaged during shipping, RAS Visa Services won’t take any liability.

24. RAS Visa Services reserves the right to return any passport without the requested visa if the passport or the documents provided do not comply with the Embassy/High Commission/Consulate requirements or if there is insufficient time to process the visa.

25. Any visa application request submitted to RAS Visa Services by a partner or agent on behalf of their client (traveler) will be deemed to be an application submitted to RAS Visa Services by the partner's / agent's client (traveler) directly to RAS Visa Services. All terms and conditions listed herein apply to both the partner / agent and the partner's / agent's client (traveler) equally.

26. RAS Visa Services does not carry any liability to the client once the committed service is completed with the client. This limitation on duty of care and / or liability includes but is not limited to information; advice or opinion provided by RAS Visa Services to the client after the committed service is complete.

27. Correspondence between Diplomatic Missions and RAS Visa Services with regards to any visa application is strictly confidential and is not subject to further distribution to third parties.

28. It is the client's own responsibility to ensure that he/she must travel with in the visa validity and as the terms mentioned on the visa. If client didn’t travel and visa was expired, RAS Visa Services won’t take any responsibility. The client bear's all responsibility and liability in such situations.

29. RAS Visa Services bears no responsibility or liability for you breaking any existing visa terms and conditions (including overstaying) that you hold or previously held which results in you subsequently becoming illegal in another country.

30. It is applicant’s responsibility to check all the information on the issued visa, including name, passport number, visa type, visa validity, expiry date and any other conditions mentioned. RAS Visa Services is not responsible, if applicant struck in Immigration with any kind of above mistakes on the visa.

31. RAS Visa Services jurisdiction for legal issues is Rangareddy, Telangana courts only.

You have trust in us otherwise we wouldn’t be at this point. We aim to preserve that trust and deliver an exceptional service and most importantly manage your expectations from beginning to end. It is however your responsibility to deliver to us all accurate information pertaining to your visa application, so that we can provide a service based on this information. It must also be noted that RAS Visa Services will do everything in its power to protect its Proprietary Information and intellectual property and theft thereof.

Full refunds: Full refunds of our service fees will be granted in the following circumstances:

• If RAS Visa Services provided incorrect information or acted in a manner that adversely affected the outcome of your visa application once submitted and once the result thereof was established.
• If a consultant mis-guide you in any way resulting in a disruption to the progression of your visa application.
• If you withdraw from the process prior to the submission at mission, which includes the first consultation from our side and the creation of your online portal which houses your documentation list and our Information; and
• If an applicant or an applicant’s spouse has suffered a death in their immediate family or has been diagnosed with a terminal illness that results in the Visa no longer being required.

Partial refunds: Partial refunds may be requested once investigations have been completed by our Management Division together with the involvement of a RAS Visa Services Operations head. Depends on the stage of your application our Management will decide how much amount have to be refund to the client. Partial refunds will be consider if the application is not yet submitted to the Embassy/High Commission/Consulate. By the time applicant requested for refund, If we already made a payment to Diplomatic missions or it’s authorized partners or 3rd party vendors, then we can’t be refund, those amounts. Our Management will finalize how much amount have to refund from RAS Visa Service’s service fee only. Once refund initiated from our account department, it will take 3 – 7 working days, depends on our bank procedure.

No Refunds: No refunds will be given on below circumstances:

• False information that was passed to us leads to a refusal of a visa application or third-party process.
• Information relayed to us during the initial consultation call / email conflicts with actual information discovered whilst the application is under process.
• Fraudulent documents are supplied to mask or disguise required documents needed for the completion of the visa process.
• If an applicant withdraws from the visa process for any personal or external reasons during application is processing at Embassy/High Commission/Consulate.
• If application has been affected by a sudden change in process or document requirement concerning an application made to Embassy/High Commission/Consulate which ultimately and adversely affects the outcome of a visa application.
• RAS Visa Services will also not be held liable for more than 100% of the fees paid over to us for our services.

By selecting chick box, you have been accepted all our terms & conditions.